- We accept returns on orders within 15 days of the order date, when the products are unused, unopened, and in their original packaging. Refunds are issued once the return order has been received and inspected. You will be refunded the amount of your original order within 7-10 business days of inspection. (Please note that shopuji does not provide prepaid return shipping labels and is not responsible for returned shipping costs.)
- After 15 days, orders are no longer eligible for return or refund. We do not accept returns or refunds for discounted Welcome/Introductory/Trial/sale subscriptions. We do not refund original shipping fees on any order. Purchases made as part of a Special Promotion (such as sale , discount offers, purchases with coupon, and Gift with Purchases) are not eligible for return. In all promotional cases, return eligibility is stated in the fine print of the original promotional email.